SMART electric fireplace, 140 cm

Frequently asked questions

Can the flame run without the heat?
Yes, they are two separate modes. In summer the fireplace shows fire and gives no heat; in winter the thermostat heating runs as well.

Which colours are there?
Two: natural oak and antique walnut, both with black details. The first is light and quiet, the second warm and dark. Sizes and contents are the same, and so is the price.

How is the oak looked after?
A dry soft cloth once a week, a damp one when needed, with no powders and no alcohol. Direct sun is best kept off the front: the wood is alive and darkens over time.

Delivery Time and Shipping Cost:

Delivery and Assembly:

Attention! The cost of delivery  and assembly depends on the type of furniture, delivery address, floor, elevator.  Therefore the cost of delivery and assembly is set with the store representative at the time of order confirmation. Payment for supplies and the assembly is paid directly to the carrier on the day of receipt of the goods. Delivery to localities that are far from the center of the country, such as: everything further from Karmiel in the north, everything further from Beersheba in the south and Jerusalem, will charge an additional fee of 150 NIS. Delivery to Eilat will be negotiated individually, having previously checked with a customer service representative. If a crane (manof) is required to transport the goods, the client is obliged to find, order and pay for the crane services himself.

Delivery times for each product are specified separately. When calculating delivery times, only working days (from Sunday to Thursday of the week, excluding weekends, bank holidays and public holidays) from the date of receipt of payment from the customer's credit company are taken into account.
There may be delays due to sea delivery when ordering furniture from abroad, which cannot be influenced by the Supplier, in these cases the delivery time will be extended by another 30 working days and will not be considered a delay. However, suppliers make every effort to expedite delivery as much as possible, but, being unable to guarantee this, therefore, the online store is not responsible for any delays.
Furniture from the "Modular Furniture" category is modular, which reserves the right for the Supplier to make delivery as the modules arrive from the factory, within an additional 60 working days after the first delivery of the goods to the customer's home.

Returns / Exchanges / Cancellations

Cancellations: If you wish to cancel the order, it can be canceled within 24 hours without a cancellation fee, after which a cancellation of a transaction will be charged a cancellation fee of approximately 35% of the total order.

Return: Furniture cannot be returned as they are custom imported.

Replacements: If you ordered an item and it turned out that it was not the right size, you can arrange a replacement as needed, provided that the manufacturer allows you to change the size of this model.

Customer Service: 052-9708077

Hours of operation: Sunday - Thursday (excluding holidays and holiday eves) from 09:00 - 18:00.